Can I pass the transaction fee on to my customers?

Written by Anne Clark

Last published at: March 14th, 2024

Absolutely! With ePay, you can seamlessly pass along credit card and/or ACH fees to your customers using our user-friendly payment page, which is fully compliant with regulations in all 50 states.


How does it work?


  • Your ePayPolicy payment page will auto-calculate transaction fees based on the payment amount and payment type. Payers will see the fees clearly displayed on the payment page, as shown in our Demo page.

  • When a payment is made on your payment page the payer will be charged the transaction fees. ePay will then remit the net payment amount, minus transaction fees, to you.


Tip

If you prefer to absorb transaction fees instead of passing the fees on to your client, we can help! You can opt to cover credit card fees and/or ACH fees, allowing you to tailor the experience to your preferences. However, please note that the absorption of fees must apply consistently to all transactions; we cannot allow changes on a per payer basis. If you'd like to set up fee absorption, please feel free to reach out to us at support@epaypolicy.com.