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This category includes articles related to your ePayPolicy payment page

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Link your website or email signature to your payment page

We highly recommend adding the link to your dedicated payment page to your website and email footer.  You can link your payment page to a PayNow (or other) button on your website. Choose a button below and save it to your computer. Then, insert the button on your website or email signature and hyperlink it to your payment page. ...

Last updated: June 30th, 2020 by Nathan Terrazas

Where to find your dedicated payment page

The link to your dedicated payment pages is sent via email when new users are added to the dashboard and is also located inside the dashboard within the Account menu.  You can find the payment page link in your dashboard by clicking on 'Account' from the menu on the left.  To access the dashboard visit  https://app.epaypolicy.com.   ...

Last updated: July 2nd, 2020 by Nathan Terrazas

Customize the payment page

See our full list of custom options at https://epaypolicy.com/custom/....

Last updated: July 1st, 2021 by Nathan Terrazas

Recurring payments

Enable your clients to setup recurring payments. See the video below which explains how recurring payments works for you and your insureds.  When you’re ready,  submit a request  to have the recurring payments feature turned on for your account. ...

Last updated: February 21st, 2022 by Nathan Terrazas

Add a PayNow button to Outlook signatures

This article shows you how to add a PayNow button to your Outlook signature with a link to your ePayPolicy payment page. Choose your favorite PayNow button by clicking here. Right click on the button you wish to use then click on "Save image as" to save the image to your computer. Before moving forward, you'll want to make sure you have your ePayPol...

Last updated: July 9th, 2020 by Nathan Terrazas

Prefill Payment Page

You can send your payment page pre-filled to a payer using the Prefill Payment Page feature in the dashboard.   ...

Last updated: July 9th, 2020 by Nathan Terrazas

Custom payment page disclaimer

You may  submit a request  for  additional language to be added to the disclaimer on your payment page.  Adding language in the payment page disclaimer is included in Custom Payment Page Subscriptions. To learn about Custom Payment Pages visit  epaypolicy.com/custom....

Last updated: July 9th, 2020 by Nathan Terrazas

What time are AutoPay Payments processed each day?

AutoPay payments for invoices due are processed every day at 8AM CST....

Last updated: July 29th, 2020 by Joe Beshears

When paying with an international credit card (Canada), how should the postal code be entered on the payment page?

The postal code for a credit card based in Canada should be entered with no spaces, and all letters in the postal code should be capitalized....

Last updated: August 27th, 2020 by Joe Beshears

What is the character limit for the comments section of the payment page?

There is not a limit to the amount of characters for the comments section of the payment page....

Last updated: September 25th, 2020 by Joe Beshears

Can AutoPay be disabled on my payment page?

If your payment page is integrated, the AutoPay feature is automatically enabled and cannot be disabled. Please see our feature page outlining AutoPay and the benefits of having it: https://epaypolicy.com/featured-autopay/...

Last updated: December 16th, 2020 by Joe Beshears

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