Link your website or email signature to your payment page

Adding a PayNow Button to Your Website Adding a  PayNow  button to your website lets clients access your ePayPolicy payment portal with a simple click of a button. When your clients see “Pay Now,” they don’t consider it a prompt to go get their checkbook. Clients know they can quickly and easily make the transaction right then and there, online. Ins...

Where to find your dedicated payment page

The link to your dedicated payment pages is sent via email when new users are added to the dashboard and is also located inside the dashboard within the Account menu.  You can find the payment page link in your dashboard by clicking on 'Account' from the menu on the left.  To access the dashboard visit  https://app.epaypolicy.com.   ...

Customize the payment page

ePayPolicy provides a number of different payment page customization options, s uch as adding attachments, enabling recurring payments and custom branding. Click here to see a full list of custom options. If you prefer to get help directly from an agent, our team can be reached during normal business hours, Monday through Friday 8AM-5PM CST, via the...

Recurring payments

Enable your clients to setup recurring payments. See the video below which explains how recurring payments works for you and your payers. When you’re ready,  submit a request  to have the recurring payments feature turned on for your account. ...

Add a PayNow button to Outlook signatures

This article will guide you through the process of adding a PayNow button to your Outlook signature with a link to your ePayPolicy payment page.  Save Your PayNow Button or Banner 1. Start by selecting the PayNow button or banner you want to add to your signature from our client toolkit. 2. Right click on the image. 3. Select "Save Image As…" from t...

Prefill Payment Page

You can send your payment page pre-filled to a payer using the Prefill Payment Page feature in the dashboard.   ...

Custom payment page disclaimer

You may request additional language to be added to the disclaimer on your payment page. Adding language in the payment page disclaimer is included in Custom Payment Page Subscriptions. To learn about Custom Payment Pages visit epaypolicy.com/custom. If you are ready to submit your request, our team can be reached during normal business hours, Monday...

When paying with an international credit card (Canada), how should the postal code be entered on the payment page?

The postal code for a credit card based in Canada should be entered with no spaces, and all letters in the postal code should be capitalized....

What is the character limit for the comments section of the payment page?

There is not a limit to the amount of characters for the comments section of the payment page....

Can AutoPay be disabled on my payment page?

If your payment page is integrated, the AutoPay feature is automatically enabled and cannot be disabled. Please see our feature page outlining AutoPay and the benefits of having it: https://epaypolicy.com/featured-autopay/...

Add a PayNow button to Gmail signatures

This article will guide you through the process of adding a PayNow button to your Gmail signature with a link to your ePayPolicy payment page.  Save Your PayNow Button or Banner 1. Start by selecting the PayNow button or banner you want to add to your signature from our  client toolkit . 2. Right click on the image. 3. Select "Save image as…" from t...