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Are refund/void details written back to our management system if the ePayPolicy account is integrated?

Written by Joe Beshears

Last published at: December 1st, 2020

At this time, refund details as well as bounced ACH payments, are not written back into any management system that is integrated with an ePayPolicy account. The ePayPolicy dashboard would hold the refund/void information there for you to view. FinancePro integrations are the exception to this rule, and ONLY voids will auto-sync from the ePayPolicy dashboard back to FinancePro.