Payer: How to Edit an AutoPay Cycle

Written by Kay Depper

Last published at: August 10th, 2026

Need to update your payment method, review your upcoming payment schedule, or grab a copy of a recent receipt? You can easily manage your payment preferences directly from your email notifications in just a few quick clicks.

IMPORTANT: The below steps are for you to update your payment method only. To update the account number linked to your account or your Zip Code, please cancel and re-enroll, or you can reach out directly to the organization you are attempting to make payment to. 

1. Open your standard payment receipt or upcoming payment reminder email, or your AutoPay subscription confirmation email, and click the Manage My AutoPay link.

NOTE: If an account has been created, when subscribing to AutoPay, you can also visit the agency's payment page and click "Sign In".

2. Once the page loads, your active Scheduled Payments (AutoPay) profile will display on the screen.

3. On the right side of your scheduled payment details, you will see three action icons:

  • Edit: Update your saved payment method, schedule, or payment details.
  • Cancel: Stop upcoming automatic payments.
  • View: Redirects you to the payment page with your account number and zip code pre-filled, allowing you to see your invoices for that account.

4. Click the Edit Icon.

5. A popup window will appear to Update Payment Details


6. Select Credit Card or ACH.

7. Enter the updated payment information.

8. Click Save.


9. A green banner will appear indicating that the payment method has been updated.


Delete

Tip

If you need to make changes or cancel an upcoming payment, we recommend updating your AutoPay settings at least 24 hours before your next scheduled payment date.


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